The following are the minimum system requirements for AHIMA online courses.

Desktop Support

• Windows 7, 8, 10 & 11 are supported, as well as Mac OS.
• Internet access required is: Broadband High-Speed, Cable, or DSL.
• Google Chrome is recommended, but Firefox and Microsoft Edge are supported. All browsers are recommended to be up to date in their latest versions. Internet Explorer is not supported.

Hardware

• Processor: 1Ghz Intel or AMD processor (minimum)
• RAM: 2GB of RAM (minimum)
• Video Processor: Any external or internal GPU that is required by the operating system
• Hard Drive: Any Hard drive space that is required by the operating system
• In most cases, the course and applications are best viewed at a screen resolution of at least 1024 x 768. Otherwise you may experience clipping or pixelated content.

Tablet and Mobile Support

AHIMA offers grade reports for courses completed prior to 1/1/2015. The fee for all reports is $20.

A Grade Report includes the following information:

• Students ID#
• Student Name
• Class Title
• Score
• Percentage
• Date of Final

To submit a request for a grade report, email online.education@ahima.org and provide a phone number and the best time to be called for payment information.

AHIMA is no longer a partner with American Council on Education (ACE) for transcripts.

When you complete and pass an online course, you will have an option to print a CEU Certificate for your records.

If you have additional questions, please email online.education@ahima.org.

Beginning December 2020, the American Council on Education’s (ACE) transcript services for Learning Evaluations (formerly CREDIT®) are offered through a Working Transcript. These enhanced credentials require issuance; see below for details. Former transcripts offered through Credential Solutions/Parchment may still be considered valid.

Working Transcript Requests

Effective December 1, 2020, transcript services for ACE's Learning Evaluations migrated to Credly's Acclaim platform in an effort to provide enhanced credentials to learners and allow additional flexibility for providers.

If you completed and passed a course that carries Learning Evaluations recommendations, and your provider has already migrated to the new system, you will be sent an email invitation to claim your free badge. After claiming the badge, you may create an account on Acclaim and use that account to order free academic transcripts without further approvals. Visit Acclaim's Transcript help page for questions that may arise regarding Working Transcripts.

If you completed an ACE-endorsed course and have not received an email invitation to claim your badge, contact the ACE Resource Center at credit@acenet.edu for assistance or visit the ACE website for more information.

To request an Independent Study Program (ISP) transcript, please email online.education@ahima.org and include your full name and AHIMA ID number used at the time of the program.

• Initial transcript is free of charge.
• Additional requests are $25.00 each.

All AHIMA Online Learning Products, including online courses, and AHIMA VLab (for Individuals), have 1 year of access from the date of purchase or from the date of purchase redemption. Once that period expires you will no longer have access to your purchase. Please be sure to complete your activities before the expiration date, otherwise, you will not be able to claim any CEUs.

All AHIMA Online Learning products, including online courses, and AHIMA VLab, are eligible for a refund if cancelled within 30 days after the date of purchase.

Returned online education products are subject to a $25 cancellation fee. Refunds are not issued for any product after 30 days from the purchase date or if the customer has claimed CEU credit from the product. Customers who have cancelled their purchase will be un-enrolled from the product and will not have access to any of the content or related user data. Cancelled courses will not appear on the learner’s education history. CEUs will not be awarded or retained for cancelled products.

To request a refund, contact AHIMA’s Online Education Specialist at Online.Education@AHIMA.org

All AHIMA Online Learning products, including online courses, and AHIMA VLab, are eligible for a refund if cancelled within 30 days after the date of purchase.

Returned online education products are subject to a $25 cancellation fee. Refunds are not issued for any product after 30 days from the purchase date or if the customer has claimed CEU credit from the product. Customers who have canceled their purchase will be unenrolled from the product and will not have access to any of the content or related user data. Canceled courses will not appear on the learner’s education history. CEUs will not be awarded or retained for canceled products.

To request a refund, contact AHIMA’s Online Education Specialist at Online.Education@AHIMA.org