Our transition to the new MyAHIMA Hub has impacted aspects of managing membership renewals, recertification, credential verification, CEU Center, and Learning Center. We are prioritizing implementing a solution to address these areas that are needed for our community to engage and transact with us. We can assure you at this time, no data has been lost as it still resides in our previous database. We hope to have many of these issues resolved as soon as possible. We ask for your patience and support as we address your very important concerns and continue to improve the experience to better serve your needs.
The new MyAHIMA Hub, with a fresh look and improved functionality, is intended to enhance your experience and better serve your professional needs. Below you will find some self-service resources to help you navigate the new experience. Additional resources will continually be added to this page.
If you have questions or need additional support, please reach out to AHIMA Customer Relations, (800) 335-5535 (Monday – Friday, 7 a.m. - 7 p.m. CT) or info@ahima.org (Monday – Friday, 8 a.m. - 5 p.m. CT)
How do I create an AHIMA account and profile?
To create a profile, go to MyAHIMA and click on "Sign-up.
How do I change my name in MyAHIMA profile?
To change your name in your MyAHIMA profile, please email the following information to info@ahima.org:
All name changes will be processed within 48 business hours of receipt of the appropriate criteria and supporting documentation. We will follow up with a confirmation email once processing is complete.
What should I do if I don’t know or remember the email address I used to create my MyAHIMA account?
If you are unsure of the email address associated with your account or do not have access to the email address used to create your AHIMA profile, please email us at info@AHIMA.org.
Should I create a new MyAHIMA account if I can’t remember the email address for my old one?
No, please do not create a new or duplicate account, as this is unnecessary and will cause further delays. If you are unsure of the email address associated with your account or do not have access to the email address used to create your AHIMA profile, please email us at info@AHIMA.org.
How do I download/print an AHIMA receipt?
How do I submit a support ticket?
Transcript management: How to attach transcript at time of your application
Transcripts
All official (sealed) transcripts should be mailed to:
Attn: AHIMA Certification Transcripts
35 W. Wacker Dr., 16th Floor
Chicago, IL 60601
OR
Sent electronically (if this option if available, vendor information is provided by your school) to:
How to opt in/out of communications and communication preferences?
How do I log into AHIMA Access
1. On the AHIMA home page, click the Access button located in the upper toolbar:
2. From there, a new tab will open. Click on the “Login with AHIMA” button in the center of your screen:
3. Enter in your AHIMA login information and click the “Sign in” button:
4. Welcome to your Access page!
How to Purchase a Certification Exam?
1. Log in to your AHIMA account and navigate to MyAHIMA.
2. Click Education & Certification in the banner, hover over Certification, click on Get Certified.
3. Select the country in which you will be taking your exam from the dropdown.
4. Click on the exam you want to take, and then click on the red Launch button.
5. Fill in all fields as required, scrolling down to the bottom to click continue. If the application does not progress forward, please be sure that you have filled in all fields on the form and try again. Please note: If you are applying for early testing or ADA accommodations, be sure to check the applicable box and attach any documentation.
6. Fill in all Education and Preparation fields as required and click continue.
7. Read and agree to release of info permissions and click continue. Please note: the Refund Policy, Pearson VUE Palm Vein Scan, and Statement of Understanding are all required to move forward.
8. Verify pricing in shopping cart and click Proceed to Checkout.
9. Input billing and payment information and click Process Payment. You will receive an email confirmation of your purchase.
How do I view my Coupon Rewards (formerly Token Rewards) and use them?
How do I locate my membership card?