Carole Liebner, RHIT, CDIP, CCS
Biography
Carole is an active HI practitioner, educator, and an engaged member of AHIMA with twenty-eight years of experience. Carole is a graduate of Rowan College at Burlington County (formerly known as Burlington County College). She has been an RHIT since 1997, CCS since 1999, and CDIP since 2017.
She has worked in the hospital setting in the traditional Health Information Department, where she started her career as a file clerk through her current role as Director of Education and Program Development for NJHA-Healthcare Business Solutions. In her role at NJHA, she is responsible for managing the staff, but also presenting education as needed to her clients.
Carole is also an educator and has been teaching at the community college level for the past 14 years at Rowan College at Burlington County (RCBC). Not only is she a Senior Adjunct Instructor at RCBC since 2011, she is also a graduate of the program, giving her a unique perspective having been on both sides of the program. Carole works with the program director on course content, curriculum, resources for the classes and any needed updates to the classes annually. Carole has been teaching classes starting with ICD-9 coding, Intro to Coding, ICD-10 (both CM and PCS), CPT, and a Pharmacology class. She has worked on the RCBC HIT Advisory Board and is currently co-chairing the Coding and Billing Program Advisory Board.
Carole has been and continues to be an avid volunteer for both her own CA, New Jersey, and on the national AHIMA level, serving on multiple practice councils and task forces. On the state level, she has been volunteering for NJHIMA in many capacities for more than 20 years, having served on the NJHIMA Board in multiple roles, including two terms as President in 2012 and again in 2023, currently serving her term as Past-president and Delegate through 2025. Other roles include the Education Chair, Membership Chair, Advocacy Chair, Grassroots for ICD-10 implementation, the NJHIMA Annual Meeting Co-chair, Director/Delegate and the list goes on. Carole has also served on many AHIMA Practice Councils, including Clinical Terminology and Classification, Governance Agility Task Force, and currently the CR Advisory Council. Carole has also worked on the CDIP Standards Setting Panel, and as a CCS Item Writer.
Carole is a well-rounded HI Professional, educator, and volunteer with many perspectives and experiences. She has spent her career as a team player and wants to help make our HI profession stronger and prepare our students to become the HI Professionals of the future.
Position Statement
What makes you uniquely qualified as an educator or practitioner to serve on the Council for Excellence in Education (CEE)?
I am qualified for the position on the Council for Excellence in Education because I am an HI practitioner, educator, and engaged member of AHIMA. I am an active practitioner with twenty-eight years of experience. I have worked in the hospital setting in the traditional Health Information Department, where I started my career as a file clerk back in the paper chart days through my current role as Director of Program Development and Education for NJHA-Healthcare Business Solutions. I went from clerk to coder to supervisor to manager and now I am a director. In my role at NJHA, I am responsible for not only educating and managing our staff, but I also present coding education as needed to our clients. Programs include ICD and CPT Updates annually.
During my years in the hospital, I have been privileged to work on projects transitioning from paper to the EMR. I have experience on multiple EMR platforms and encoding solutions. As noted in my opening paragraph, I am also an educator. I have been an educator for the past fourteen years, teaching at the community college level for Rowan College at Burlington County (RCBC). Not only have I been a Senior Adjunct Instructor at RCBC since 2011, but I am also a graduate of the program. I feel that gives me a unique perspective, having been on both sides of the program. Of course, the program has evolved over the years since I graduated, and I work with the program director on course content, curriculum, and resources as the classes evolve and get updated. I have been teaching classes starting with ICD-9 coding, Intro to Coding, ICD-10 (both CM and PCS), CPT, and a Pharmacology class. I have worked on the RCBC HIT Advisory Board, and I am currently co-chairing the Coding and Billing Program Advisory Board. I consider myself a mentor to students both current and past.
To this day I have students from the first class I taught reach out to me for help and advice. I have been an avid volunteer both in my own CA, New Jersey, and on multiple practice councils and task forces for AHIMA over the years. On the state level, I have been volunteering for NJHIMA in many capacities for more than 20 years. I have served on the NJHIMA Board in multiple roles, including two terms as President in 2012 and again in 2023, currently ending my term as Past-president and Delegate in 2025. I have worked as the Education Chair, Membership Chair, Advocacy Chair, Grassroots for ICD-10 implementation, Annual Meeting Co-chair, and Director/Delegate. I have also participated in many AHIMA Practice Councils, including Clinical Terminology and Classification, Governance Agility Task Force, and currently the CR Advisory Council. I have also worked on the CDIP Standards Setting Panel, and as a CCS Item Writer. I see myself as a well-rounded HI Professional, educator, and volunteer with many perspectives and experiences. I have spent my career as a team player, and I want to help make our HI profession stronger and prepare our students to become the HI Professionals of the future.