Tamara Montroy, MS, RHIA, CCS
Biography
Tami Montroy is an industry leader in Revenue Cycle Management with over 25 years of experience in Health Information. She has served in both operational and strategic leadership roles in large academic medical centers, pediatric hospitals, physician practices and rural hospitals across the country with a focus on facility and professional fee coding and reimbursement. Montroy's volunteer experience includes multiple Practice Councils (2021-present Revenue Cycle, 2018-2020 EHR , 2017-2018 Health Information Exchange), 2014-present Southeastern PA Health Information Management Association Board of Directors, and provided expertise on multiple contributions to the AHIMA Journal. She is the Director of Pro Fee Coding at Penn Medicine.
Hear from Tamara Montroy
Position Statement Question
Where do you think your skills, abilities, and strengths fit in with the CCHIIM mission?
My passion in health informatics and information management has always been focused on looking into the future of healthcare and identifying opportunities for HI professionals to be at the forefront of industry trends. I think one of the most critical issues facing healthcare today is macro-economic pressures that are forcing hospitals to lose money and/or close their doors. Knowing and understanding what the root causes of these pressures facing our industry are, should drive our CCHIIM strategy and our ability to deliver on the quality work we are known for. Investing in people, processes and technology to streamline the business of healthcare is critical to combating macro-economic pressures, and what I've spent my career focused to tackle as well. Over the past 25 years I've spent in the healthcare field, I've focused on learning and understanding the technology available, implementing technology in the right places at the right time, investing in people and growing their expertise and conducting numerous process improvement activities. Consistently doing more with less resources, as HI leaders we need to ensure we have the best knowledge base and skillset to support the changing landscape. Having the wide breadth of experience in many various avenues of healthcare (health plan, pediatric specialty hospitals, large health networks, small rural hospital, vendor and direct healthcare employed) helps me understand the varying values and goals our industry specializes in. I think that experience yields a unique perspective. I am excited and eager to see what future external forces will contribute to the changing healthcare landscape. I will continue dedicate my time to implement strategies for the greater good of our profession and its people.