Nikki Stacker, RN, BSN, CCDS, CCS

By: Nikki Stacker, RN, BSN, CCDS, CCS

Background

I have been a nurse for 24 years with experience at the bedside, case management and CDI. CDI has been a sweet spot for me because it integrates the assembly of a patient’s clinical picture, the precise language required for coding, and effective communication with providers to ensure an accurate clinical picture. The process offers a unique combination of professional satisfaction and intellectual challenge that I find incredibly fulfilling.

Challenges and Opportunities in HI in 2024

Converting care into cash has become increasingly challenging for healthcare systems. Providing excellent patient care on slim operating margins is a significant challenge for many of us. Leveraging technology to enhance team efficiency and efficacy while prioritizing people is also a challenge. It is crucial to understand that, regardless of your role on the HI team, you are essential to being part of the solution.

Opportunities for improvement include building relationships, process improvements, and strengthening multidisciplinary partnerships. I liken HI to the interconnectedness of the human body: “the knee bone is connected to the thigh bone, which is connected to the hip bone.” We cannot succeed without relying on each other and collaborating with professionals we may not traditionally work with. We must think creatively to find innovative solutions to the challenges we face.

Specific Actions You Plan to Take in 2024 to Have Maximum Impact on Healthcare/Patient Care?

I have the honor of serving a team of coding and CDI professionals who understand the value of working closely together. Process improvements and team education are key focus areas. My goal is to ensure that everyone understands that, despite our defined roles, we are interconnected and stronger together. Collaboration drives process improvement. We learn from one another. Iron sharpens iron. Education is a foundational element that can always be enhanced. We operate within a complex healthcare system that cares for patients with complex medical issues. Constant updates in coding guidance and payer documentation requirements are inevitable. Therefore, we must continuously educate and reinforce our knowledge.

Steps for HI Students to Thrive in 2024

Avoid complacency, as it hinders growth! Strive to master your craft. As an HI professional, you have an incredible opportunity to make a significant impact on the healthcare system. You are essential, your role is vital, and it should not be taken lightly. Be flexible! Things are constantly changing.

Additional Advice

I obtained my CCS certification this year which deepened my appreciation and respect for professionals who may feel undervalued. Keep shining. We appreciate you and we need you!