Skip to main content

Journal of AHIMA Explores Importance of Contact Tracers

CHICAGO – June 4, 2020 – Many public health experts have said that until a vaccine or treatment for COVID-19 is available, contacting people who have been near someone who tests positive for the virus will be an important tactic to slow its spread. Matt Schlossberg, managing editor of the Journal of AHIMA, examines contact tracing in his article, “The Disease Detectives” in the magazine’s June issue.

What type of skills or background does one need to be an effective contact tracer? Schlossberg writes, “Picture a health information professional, privacy expert, virus detective, social worker, crisis counselor, and therapist rolled into one, and you are close to understanding what is expected of a contact tracer in the age of COVID-19.” With the US estimated to need 100,000 to 300,000 contact tracers in the coming months, Schlossberg looks at why health information professionals make for capable contact tracers and tells the story of a health information professional, Laurie Peters, RHIA, CCS, CHPS, working as a contact tracer with Native American populations in North Dakota. Peters said the questions she asks a person who test positive include, “Do you have any symptoms? If so, when did they start? Are you self-isolating? Have you traveled anywhere?

Who have you been in contact with today and yesterday and the day before that and the day before that—at work, at home, in public?”

Schlossberg highlights the daunting nature of being a contact tracer. It’s an emotional job, as people share intimate details of their lives, and contact tracers are tasked with making sure the people they’re in touch with are able to persevere through self-isolation. While it may be challenging for health information professionals accustomed to working with data to find themselves engaging with people on such an interpersonal level, AHIMA CEO Wylecia Wiggs Harris, PhD, CAE, said she thinks they make for excellent contact tracers. “With their background in data management, it only makes sense that health information professionals are serving their communities as contact tracers,” said Harris. “I’m proud of how they have stepped up during this pandemic. Health information professionals are able to help ensure data is collected, structured, applied, and safeguarded properly.”



AHIMA is a global nonprofit association of health information (HI) professionals. AHIMA represents professionals who work with health data for more than one billion patient visits each year. AHIMA’s mission of empowering people to impact health® drives our members and credentialed HI professionals to ensure that health information is accurate, complete, and available to patients and providers. Our leaders work at the intersection of healthcare, technology, and business, and are found in data integrity and information privacy job functions worldwide.

Erin Wendel-Ritter 


As contact tracers hunt COVID-19, they navigate the complexities of privacy, patients, and public health information ‖ If you have tested positive for COVID-19—or have been in close contact with someone who has...

Read full article at Journal of AHIMA

Related Content

May 9, 2023

Frequently Asked Questions (FAQs) Regarding ICD-10-CM/PCS Coding for COVID-19 (revised May 9, 2023)

These FAQs were jointly developed and approved by the American Hospital Association’s Central Office on ICD-10-CM/PCS coding for COVID-19 and AHIMA. Two new questions regarding screening for COVID-19 have been added. Questions should be directed to Sue Bowman, MJ, RHIA, CCS, FAHIMA, Senior Director, Coding Policy and Compliance, at

January 27, 2021

New COVID-19 Codes To Be Implemented Soon

In response to the COVID-19 public health emergency, the Centers for Disease Control and Prevention’s National Center for Health Statistics and the Centers for Medicare and Medicaid Services are implementing six new ICD-10-CM and 21 new ICD-10-PCS codes, effective January 1, 2021.


January 27, 2021

COVID-19 ICD-10-CM Coding Timeline for Outpatient Services

When COVID-19 emerged in early 2020, new ICD-10-CM codes to identify this condition were not available. Subsequent ICD-10-CM codes and guidelines for reporting COVID-19 changed many times as the pandemic evolved throughout 2020.


January 4, 2021

The Impact of COVID-19 on Health Information Management

The pandemic’s impact on the US healthcare system was epochal, the effects of which will reverberate long after COVID-19 ceases to be a public health emergency.

Back to top