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Jennifer E. Mueller, MBA, RHIA, FACHE, FAHIMA


Jennifer Mueller, MBA, RHIA, FACHE, FAHIMA, is vice president and privacy officer at the Wisconsin Hospital Association Information Center (WHAIC). Prior to working at WHAIC, she spent 19 years as vice president and CIO at Watertown Regional in Watertown, WI. She has served the Wisconsin Health Information Management Association (WHIMA) twice as President and in other leadership roles. She has received several awards, including the WHIMA Rising Star, Motivator, and Distinguished Member. Nationally, Mueller has been on the AHIMA Privacy and Security Practice Council and is currently on the AHIMA Board of Directors. She has a bachelor’s degree in HIM as well as a master’s in business administration, both from the University of Wisconsin-Milwaukee. She is a Fellow of the American College of Healthcare Executives and of AHIMA.

Position Statement Question

AHIMA’s mission is empowering people to impact health. What distinctive expertise and experience do you have to contribute to AHIMA’s mission?


Position Statement Answer

I believe that empowering people to impact health is something I have been doing as a health information professional for the past 25 years. We are very important members of the care team. My career started right out of college, leading a traditional health information department; however, it was at the next hospital where I grew the most as a professional and as a leader. As vice president and chief information officer, I led the transition from paper medical records to a fully integrated electronic health record, and in complete irony, led the dismantling of our paper medical records department. Under my leadership, we were recognized for 13 years as one of the nation’s Most Wired hospitals, recognized by HIMSS as a “Stage 6” organization, and first in the state of Wisconsin to begin submitting live data to WISHIN, our state health information exchange. These undertakings are what really piqued my interest in the technology side of information management and is where I am still today. I currently lead a team who is responsible for the collection of all hospital and ambulatory surgery center claims data in Wisconsin. I am heavily focused on data and assisting healthcare stakeholders to turn their data into actionable insights that enable timely and reliable decision-making. Since starting at the Wisconsin Hospital Association Information Center three years ago, our organization has been recognized by the Centers for Medicare and Medicaid Services as a Qualified Entity, the first and only hospital association in the country to receive this honor. We stood up a COVID-19 dashboard, which has received over one million pageviews and is relied upon by many state and national leaders. I believe that while I have the technical health information experience, it is my leadership skills and strengths, and my ability to get things accomplished, that is going to allow me to succeed as AHIMA President/Chair and drive AHIMA’s mission to empower people to impact health.


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