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Frequently Asked Questions

See below for the answers to our FAQs. If you can't find the information you're looking for, you can Contact Us for assistance.

Visit the Apply page for instructions on how to apply for a certification exam.

  • Exam purchases must be completed online.
  • If you are registering for an RHIT or RHIA exam, you must submit your official transcripts for review before or after you register for an exam; preferably before you register. These types of exams will not be approved until official transcripts are received and approved.
  • After the application is received and processed, candidates should receive an Authorization to Test (ATT) letter via email within five business days from Pearson VUE with instructions on how to schedule an exam date.

Visit the Updates & Announcements page for the latest certification news including testing updates related to Covid-19.

To request a duplicate copy of your exam score report, contact Pearson VUE at (888) 524-4622.

Effective April 1, 2018, virtual certificates have replaced hard copy certificates for newly credentialed individuals. Official virtual documents for all certifications, including a congratulatory letter and employer notification, are immediately available to print and save from your AHIMA CEU center upon the granting of a credential. The certificate valid-through date is automatically updated with the successful completion of each recertification cycle.

You can purchase a hard copy certificate—including reprints of existing certifications or an updated one to reflect a name change—and frame through AHIMA’s certificate partner. Please have your virtual certificate details available when purchasing your hard copy certificate to ensure the certificate data you enter is correct.

Your official transcripts must be received before the certificate number is issued, and the credential designations can be listed on your signature line. Please contact your school, if you have not done so already, and request an official transcript that includes your graduation date and degree issued.

Transcripts must be mailed directly from the school or forwarded in an unopened school envelope for processing to:

AHIMA
Attn: Certification Transcripts
233 N Michigan Avenue, 21st Floor
Chicago, IL 60601

Once mailed, please allow up to four weeks to process from the date they are received.

Official transcripts may also be sent electronically via a transcript service to certificationtranscripts@ahima.org. Emailed transcripts will not be accepted directly from the school or individual. They must be submitted from a designated transcript service.

If transcripts have already been submitted, please contact us if they may have been submitted be under a different last name.

The Commission on Certification for Health Informatics and Information Management (CCHIIM) has amended the eligibility criteria to sit for the RHIA® certification exam for individuals who hold the RHIT®. Individuals who have an RHIT will be eligible for the RHIA exam starting July 1, 2017, through December 31, 2021, if they have received a baccalaureate degree or higher from a regionally-accredited institution or nationally-recognized accreditor (official sealed transcripts must be sent to AHIMA for verification); and received their RHIT credential on or before December 31, 2018; and have complied with the Standards for Maintenance of the RHIT credential.

Proviso policy: An official transcript of your Baccalaureate program or higher must either be received electronically directly from the vendor (i.e., publishing clearinghouse) or mailed in an un-opened envelope to:

AHIMA
Attn: Certification Transcripts
233 N Michigan Avenue, 21st Floor
Chicago, IL 60601

Official transcripts may also be sent electronically via a transcript service to certificationtranscripts@ahima.org. Emailed transcripts will not be accepted directly from the school or individual. They must be submitted from a designated transcript service.

For more information, visit the RHIA page

AHIMA’s Continuing Education Provider Program is designed for companies interested in providing continuing education units (CEUs) to AHIMA credential holders. For more information, visit the Continuing Education Provider Program page or contact  priorapprovals@ahima.org.

For international degrees, transcripts must first be evaluated by a credential evaluation agency for US equivalency. Visit the World Education Services: International Credential Evaluation for transcript evaluation. After your international degree(s) and transcripts are evaluated, please forward your completed evaluation along with transcripts to certificationtranscripts@ahima.org.

  1. There will no longer be a difference in registration or the testing process for global candidates.
  2. When registering for an AHIMA exam, all candidates will register using the same exam name – there will not be a global indication in the exam naming convention.
  3. There is no longer a testing window, and exams can be taken throughout the year, as long as test centers are open.
  4. When selecting a testing location, candidates can select any available/open Pearson VUE location
  5. All candidates will now follow the same policies and procedures stated in the Candidate Guide.

For verification of an individual’s certification status, visit the Credential Verification Portal. Please have the credential holder’s last name and either the credential number or AHIMA ID# ready to complete the online verification process.

AHIMA has joined with Acclaim, a Pearson Company, to develop a platform that issues digital badges to visually display your accomplishment(s) on social media sites, in your e-mail signature, or on your electronic resume. AHIMA programs using the digital badge platform include the Triumph Awards, AHIMA Fellowships, AHIMA certifications, and HIM Faculty Achievement. 

As you achieve an accomplishment, an e-mail will be sent providing instructions on how to access your digital badge and achieve the greatest benefit from the use of the digital badge. View step-by-step instructions on how to share your badge on varying platforms once claimed.

When the badge is clicked, it will show more information about the accomplishment and the necessary requirements you fulfilled to earn it.  People can click the link to get a better understanding of your significant achievement.

To recertify, complete the checklist below. For more information, visit the Recertify page.

  1. Obtain the required number of CEUs during your recertification cycle for each credential (at least 80% of required CEUs for each credential must be related to one of AHIMA’s specified HIIM domains).
  2. Complete your mandatory annual coding self-reviews (self-assessments), if applicable.
  3. Participate in accepted and qualified CEU activities.
  4. Enter your CEUs on time.
  5. Keep all CEU certificates and activities documented for auditing purposes.
  6. Ensure your recertification fee is paid.

If you hold one credential the recertification fee is $218.

If you hold more than one credential, the first recertification fee is $218 and each additional certification is $50. Upon completing mastery-level coding credentials or baccalaureate-level (or higher) HIM credentials, it is no longer necessary to earn CEUs and pay recertification fees for the lower level credentials.

AHIMA members pay their recertification fees in addition to their annual membership renewal. If membership status is not retained for both years of the two-year recertification cycle, you are required to pay the non-member recertification fee.

For more information, visit the Recertify page.

The 2020 CCA, CCS, and CCS-P coding self-reviews are now available to coding credential holders in your CEU Center. To access:

  1. Log in to your MyAHIMA account.
  2. Go to the CEU Center under Education & Certification.
  3. The self-review will appear below your coding credential. Once you have completed the checkout process, you can access your self-review in the Education & Certification section of your MyAHIMA account by clicking Self-Reviews. If applicable, 2020 self-reviews must be completed by March 31, 2021, or before the last day of your current recertification cycle (whichever date comes first), to avoid a late fee/penalty.  

Individuals may appeal the permanent revocation of their credential due to failure to meet CCHIIM recertification requirements. Please submit your appeals via the Recertification Appeal Form. If you are in grace period or inactive status, and have not been permanently revoked, please refer to the Recertification Guide.

Credential holders who earn CEUs on 1/1/20 through 3/31/20 for a 1/1/2018-12/31/2019 reporting cycle should follow the steps listed below to submit CEU information.  

  1. Log in to your MyAHIMA account.
  2. Go to the CEU Center and select “Enter CEUs” to report earned CEUs.
  3. Select the appropriate CEU Type for the CEU you are trying to submit.
  4. Provide all the required information about your CEU (Activity Name, Education Type, Date Granted, Units Earned and HIM Domain).
  5. If reporting CEUs earned in 2020 for a 1/1/2018-12/31/2019 reporting cycle, select 12/31/2019 as the completion date and enter the 2020 completion date in parentheses next to the activity name in the “Activity Name” field. If reporting CEUS earned in 2019 for a 1/1/2018-12/31/2019 reporting cycle, please enter a date within your reporting cycle in the “Date Granted” field (please reference the video tutorial on this process).
  6. Submit.

To proceed with a Temporary Waiver request, please submit your request in writing along with proof of hardship to certification@ahima.org. The acceptable documents are listed below.

  • Letter from the Unemployment office
  • Letter from the Government office
  • Letter from the hospital
  • Hospital bills

AHIMA will not be granting any temporary waiver requests due to COVID-19. Credentials holders are provided a 90-day grace period once the recertification cycle has ended to enter their CEUs and pay the recertification fee (if applicable) in their CEU center. CEUs should have been earned during the active recertification cycle and should not be earned during this 90-day grace period.

Continuing Education Units (CEUs) must be earned within your recertification cycle and must be relevant to the HIIM field as presented in the HIIM domains to be eligible for CEU credit. Eighty (80) percent of all CEUs must be earned within the HIIM domain. The remaining twenty (20) percent can include participation in continuing education activities on topics not included in the HIIM domains, but relevant to the credential holder’s professional position.

These activities qualify for the 20 percent of CEUs not related to HIIM domains:

  • Participation in educational program on topics relevant to HIIM
  • Participation in formal education programs of study that address HIIM-relevant subject areas
  • Publication and presentation of material relevant to HIIM
  • Independent study activities relevant to the HIIM profession
  • Participating in AHIMA exam item writing
  • Oversight and involvement of directed clinical practice on behalf of CAHIIM-accredited programs
  • Facilitating for an AHIMA Engage Community
  • Activities defined by the Certification Guidelines for approval of CEU programs for state, local, and regional HIM associations
  • Exceptional events recognized by CCHIIM

For more information on qualifying continuing education activities and how to calculate CEUs, go to the Recertify page.

Contact Us

For questions regarding certification, registration, eligibility, and digital badges Email: Certification@ahima.org
Americans with Disability Act (ADA) accommodations Email: ADA@ahima.org
Appeals Email: CertificationAppeal@ahima.org
Code of ethics violations & professional misconduct Email: CCHIIM@ahima.org
Continuing Education Provider Program  Email: PriorApproval@ahima.org
Early testing applications Email: EarlyTest@ahima.org
Exam bulk orders Email: ExamBulkOrders@ahima.org
Mailing address AHIMA
233 N. Michigan Avenue, 21st Floor
Chicago, IL 60601-5809
Recertification Email: Recert@ahima.org
Refunds Emails: Refunds@ahima.org 
Transcripts Email: CertificationTranscripts@ahima.org

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