Is my login the same for all my classes?
Yes, with some exceptions. Your ID and Password may be different for an "off-campus" site — some courses are hosted on the 3M, Webinservice, Alfred State University, or College of Saint Scholastica sites. If you've just started a new course, it may take a few days to get your password for an "off-campus" site.
After registering, how do I start my courses on the AHIMA Distance Education Campus?
After registering, you'll receive an e-mail confirmation. We recommend strongly that you keep a copy of this e-mail for your records. This e-mail contains a link to specific instructions on how to get started with your course or courses.
Each course is made available to you depending on enrollment schedule and payment:
- Most courses begin as soon as your registration and payment has been processed. Certain courses begin after course prerequisites have been verified and/or you choose to activate the course (this is true for most Coding Basics and Cancer Registry Management courses). For details, visit the description page for that particular course.
- Your payment must be fully processed (for example, credit card orders are processed immediately, but courses that are paid for by check or purchase order will not be available until payment has been received and cleared).
When your purchase order or check payment has been processed, you will receive another e-mail receipt.
I can login and click on the course folder, but when I go to the course, there's nothing there. What's going on?
If you can login but can't see your courses, the problem may be that your home page is set to a proprietary page like MSN or another page that uses frames. Pages like MSN and Hotmail are displayed in frames within your browser and this conflicts with our course software. To correct the problem, create a bookmark to your current homepage so you can access it when you need to (it will no longer be the first screen you see). Then go to Internet Options and set your Home Page default to something neutral (like www.google.com/ or www.ahima.org) or select the option BLANK.
Do I get a certificate after completing a course?
For most courses, a certificate of completion is automatically presented after the student successfully completes the final exam. Coding Basics and Cancer Registry Management students receive their certificate of completion only after successfully completing all courses in the program.
How many Continuing Education Units (CEUs) do I receive after completing a course?
You can find information about the number of CEUs awarded for a particular course in its detailed description in theAHIMA Store.
Most individuals taking AHIMA's Anatomy and Physiology or Coding Basics courses—which have been approved by the American Council on Education (ACE) for a specific number of college credits—usually don't report CEUs. However, if a professional credentialed by AHIMA takes one of these courses, six (6)CEUs can be reported for each college credit assigned to that course by ACE.
No CEUs are awarded for exam preparation courses.
How long does it take to complete a course?
Completion times of self-paced courses will vary widely based on many factors, including reading speed, comprehension level, environmental distractions, etc. All courses must be completed within the time frame provided for course access. More information is available on completion estimates for each course in that course's detailed description in the AHIMA Store.
What if I do not pass the final exam/assessment?
If you are taking Anatomy and Physiology, Coding Basics or Cancer Registry Management courses, the graded tests and the Final Exam may be taken only once. If your points scored for all graded tests in that class do not total 70% of points possible (equivalent to a C or better), you will have to pay to retake the course again and start once more at the beginning.
Most of the courses that provide continuing education opportunities to HIM professionals are designed to allow students to take the final assessment at least twice.
Who do I contact if I have content or technical questions?
For further assistance please submit a customer
support request. Several people check the messages we receive from the form each day, but only one person can access a question left in voicemail. The Course Support Form helps you to submit all the information needed to answer your question. If you send an e-mail instead of using the form, you may leave out information we need in order to help you.
I forgot my user name and password, what do I do?
Click here to request a login reminder. You will be able to retrieve your AHIMA Profile password through this link. However, if you have recently changed this AHIMA password, please note that your student password does not change unless you contact Distance Education directly. In this case, if you cannot remember the password associated with your Student Profile, please submit a customer
As a student, how do I update my address, my password or other information?
You can change the information tha AHIMA keeps for registration and membership through your profile in MyAHIMA. However, your Distance Education Student Profile is not synchronized with your AHIMA Profile, so when you change information through AHIMA it is NOT changed in your Student Profile (and vice-versa). For example, if you changed the password associated with your AHIMA Profile, it would not change the password you use to login to your courses. And if you change your e-mail address while registering for a course in the AHIMA Store, the e-mail address would not change in your Student Profile.
When updating information, we recommend that you update your profile by logging into MyAHIMA, and then submit a customer
support request to tell us what changes you made.